Terms of service

Terms of Service

Last Updated: August 26, 2026

Welcome to LUXORA7. These Terms of Service govern your use of our website and your purchase of products from our store.

By accessing or using the LUXORA7 website, placing an order, or purchasing our products, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About LUXORA7

LUXORA7 is an online fashion and clothing store offering fashion wear and related products to customers.

Store Name: LUXORA7
Contact Email: [luxora7@gmail.com]
Business Address: [Sialkot]

2. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:

Use the website for fraudulent or illegal activities.
Attempt to gain unauthorized access to our website or systems.
Interfere with the operation or security of the website.
Copy, reproduce, modify, or distribute our website content without permission.
Use our products, website, images, trademarks, or content for unauthorized commercial purposes.

We reserve the right to restrict or terminate access to the website if we believe these Terms of Service have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate.

However, colors may appear slightly different depending on your device or screen settings.

Product availability may change without notice. We reserve the right to limit quantities, discontinue products, or modify product information at any time.

4. Prices

All product prices are displayed on the website at the time of purchase.

Prices may change at any time without prior notice.

We reserve the right to correct pricing, product information, or other errors that may occur on our website.

If an obvious pricing error affects an order, we may contact you before processing the order or cancel the affected order and provide an appropriate refund.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. This confirmation does not necessarily mean that your order has been accepted.

We reserve the right to accept, refuse, or cancel an order for reasons including:

Product availability
Pricing or listing errors
Suspected fraudulent activity
Incorrect customer information
Shipping limitations
Other circumstances that prevent us from fulfilling the order

If we cancel an order after payment has been received, we will arrange an appropriate refund.

6. Customer Information

You agree to provide accurate, complete, and current information when placing an order.

This may include your:

Full name
Billing information
Shipping address
Email address
Phone number
Payment information

You are responsible for ensuring that your shipping information is correct.

LUXORA7 is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

7. Payments

Payments are processed through the payment methods made available at checkout.

You confirm that you are authorized to use the payment method provided for your purchase.

We do not intentionally store complete payment card information on our own systems where payment processing is handled by third-party payment providers.

8. Shipping and Delivery

Shipping times and delivery estimates may vary depending on the destination, shipping method, product availability, carrier, customs processing, and other circumstances.

Estimated delivery times are not guaranteed unless explicitly stated otherwise.

LUXORA7 is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, customs processing, weather, natural disasters, strikes, or other unforeseen events.

Customers are responsible for providing a valid and complete delivery address.

9. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

Please review that policy before making a purchase.

By purchasing from LUXORA7, you acknowledge and agree to the applicable return and refund conditions.

10. Intellectual Property

All content appearing on the LUXORA7 website, including but not limited to:

Logos
Brand names
Product images
Graphics
Text
Designs
Website layout
Videos
Marketing materials

may be owned by or licensed to LUXORA7 and may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without prior written permission.

11. Third-Party Services and Links

Our website may use third-party services, applications, payment processors, shipping providers, advertising platforms, or other third-party services.

We are not responsible for the policies, availability, security, or practices of third-party websites or services.

Third-party services may have their own terms and privacy policies, which you should review before using them.

12. User Reviews and Content

If you submit reviews, comments, photos, or other content to LUXORA7, you agree that the content must not:

Be unlawful or fraudulent
Contain harmful or abusive material
Violate another person's rights
Contain misleading information
Include malicious software
Infringe intellectual property rights

By submitting content, you grant LUXORA7 permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.

13. Prohibited Activities

You agree not to use our website to:

Commit fraud or other illegal activities
Attempt to bypass website security
Upload malicious software
Collect personal information without authorization
Interfere with website functionality
Impersonate another person or business
Abuse promotions, discounts, or referral programs
Violate applicable laws or regulations

14. Disclaimer

To the extent permitted by applicable law, the LUXORA7 website and its content are provided on an "as available" basis.

We do not guarantee that the website will always be available, uninterrupted, secure, or completely error-free.

Nothing in these Terms limits any consumer rights that cannot legally be excluded or limited under applicable law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, LUXORA7 will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or purchase of our products, except where such liability cannot legally be excluded.

Nothing in these Terms is intended to exclude or limit liability where doing so would be unlawful.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold LUXORA7 harmless from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms or misuse of our website.

17. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, the updated version will be posted on this page and the "Last Updated" date will be changed.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

18. Governing Law

These Terms of Service will be governed by the applicable laws of [ Pakistan government], without limiting any mandatory consumer protections that may apply to customers in their country or state.